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PHILOSOPHY

Optitalia L.L.C.’s policy is to always have the right product at the right time with the right price under the best brands, our goal is always to anticipate the needs, desires and aspirations of consumers in every step of the way with a wholesale distribution structure that covers most of the GCC.

Optitalia L.L.C wholesale customers are mainly independent retailers of mid to premium-priced eyewear, optical retail chains, as well as department stores.

 

Our main office located in Aspect Tower, Business Bay, is fully organized to serve at best our clients. Our salesmen are always visiting clients all over the seven Emirates, but not only. From imputing orders to after sales service, our logistic dept. satisfies, on daily basis, all the needs of our clients with regular shipments and the best available service.

ORGANIZATION
AFTERSALES

Aftersales service plays an important role in customer satisfaction and customer retention thereby generating loyal customers.

This is reason why Optitalia relies on a very professional and well-experienced team.

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VISUAL
MERCHANDISING

The visual merchandising department develops, delivers and communicates visual concepts and strategies to promote the retail brands, products and services in-store, in catalogues and online.

Optitalia  visual merchandising designers collaborate closely with other departments to create annual visual strategies and promotional events aimed at entertaining, exciting and maintaining  the interest of the target markets.

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TRAINING

Optitalia organizes training activities throughout the whole year, both in-house and onsite, aimed at imparting information and/or guiding the team to improve performance, knowledge and skills level to achieve customer satisfaction.

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PR & MARKETING

Regular PR events are organized in various locations to launch new collections and/or increase brands awareness.

Optitalia collaborates with the most important social media influencers and bloggers in the Region. 

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