ANTICIPATION.
Optitalia LLC anticipates the needs, desires and aspirations of consumers in every step of the way with a wholesale distribution structure that covers most of the GCC.
Optitalia LLC wholesale customers are mainly independent retailers of mid to premium-priced eyewear, optical retail chains, as well as department stores.
AFTERSALES
Aftersales service plays an important role in customer satisfaction and customer retention generating satisfied and loyal customers. This is reason why Optitalia relies on a very professional and well-experienced team.
VISUAL
MERCHANDISING
The visual merchandising department develops, delivers and communicate visual concepts and strategies to promote the retail brands, products and services in-store, in catalogues and online.
Optitalia visual merchandising designers work and collaborate closely with other departments to create annual visual strategies and promotional events in order to entertain, excite and maintain the interest of the target markets.
TRAINING
Optitalia organizes training activities throughout the whole year, both in-house and onsite, aimed at imparting information and/or guiding the team to improve performance, knowledge and skills level to achieve customer satisfaction.
PR & MARKETING
Regular events are organized in various locations to launch new collections and/or increase brands awareness. Optitalia collaborates with the most important social media influencers and bloggers in the Region.